ANNOUNCEMENTS

December 4, 2025

On December 4th, Northern Snow headed out to battle a major weather system that the City of Sault Ste. Marie classified as a significant weather advisory. Our operations team responded quickly and delivered two full passes across the city (two passes for Premium Customers, 1 full pass for Standard) — the first double-pass event of the season.

This was a demanding storm, but our team rose to the challenge. Kudos to our operations crew for their hard work and precision in the field, and a big thank-you to our sales and support team for managing every inbound request with speed and care throughout the event.

Northern Snow remains committed to keeping our community safe, accessible, and well-served — no matter the forecast.

December 2, 2025

Yesterday’s early-morning snow event delivered just over our 5 cm trigger point around 4:30 AM, and once again, the Northern Snow team rose to the challenge.

With the snowfall arriving later than usual, our operations shifted into high gear at first light. By 7:00 AM, we had 57 tractors dispatched across the city, each one focused on delivering a clean, reliable first pass to our customers.

Despite the tight timeline, our operators executed one complete system-wide pass in just 7 hours. This marks another strong performance as we continue to refine, improve, and deliver on our 2025–26 promise: dependable service, professional operators, and clean driveways even when Mother Nature keeps us guessing.

Yesterday’s wins:

• Fast response to a late snowfall

• 57 tractors fully deployed

• A clean first pass completed city-wide

• Zero major breakdowns and smooth coordination across dispatch

• Continued confidence in the team and our equipment as we head deeper into the season

Thank you to all Northern Snow customers for your continued trust. We’re ready for the next one.

Northern Snow
No one wins alone.

December 1, 2025

Yesterday’s snow event on November 30th marked a strong start to the early-season push for Northern Snow — and we’re proud to share that it was an efficient and highly successful operation for our entire team and our customers.

Full Pass Completed in 7.5–8 Hours

Our crews worked smoothly through the night and early morning, completing one full pass for every customer in approximately 7.5 to 8 hours. This timing kept us well within our service promise and ensured driveways and lots were opened up quickly.

Minimal Breakdowns

With only minimal equipment issues, our teams were able to maintain momentum and avoid major interruptions — a big win this early in the season.

Gravel Rollers: A Game-Changer

One of the standout successes of this storm was the performance of our new gravel rollers.

These attachments proved to be a significant upgrade for our gravel customers, helping us:

• Reduce surface disturbance

• Minimize pick-up of gravel

• Leave a cleaner, smoother finish

• Increase overall efficiency on rural and non-paved routes

Early results show they’re going to become a core part of our gravel service strategy going forward.

Overall Takeaway

For our customers, the November 30th storm meant:

• Faster service

• Cleaner, smoother work on gravel

• Reliable results backed by strong equipment performance

It was a confident step into the season, and our team is already prepping for what comes next.

November 29, 2025

Link to Customer Handbook

https://storage.northernsnow.ca/northern-snow-customer-handbook-v2.pdf?_gl=1*u1ivbr*_gcl_au*MTM3OTc5NzcwOC4xNzY0MDA2MTAy

Preparing your driveway before the snow begins is one of the best ways to ensure safe, clean, and efficient service throughout the winter. At Northern Snow, our operators rely on clear access and obstruction-free driveways — especially during nighttime storms, heavy accumulation, and back-to-back events.

Here’s a simple guide, based directly on the Northern Snow Customer Handbook, to help you get your property winter-ready.

1. Keep Vehicles Off the Driveway During Service

To ensure a full, edge-to-edge cleanout:

• Park vehicles in the garage when possible

• If parking outside, park them side-by-side or flush to one side

• Keep the end of the driveway clear

• Avoid parking in a way that blocks the path of the tractor and blower

A clear driveway allows operators to clean the full surface and avoid leaving snow around parked vehicles.

2. Remove Temporary Items & Obstructions

Before snow events begin, remove anything that can be buried or hit by snow equipment. This includes:

• Garbage and recycling bins

• Toys

• Garden décor

• Cords or hoses

• Seasonal items

• Portable basketball nets

• Planters or lightweight objects

If something is left in the path of the blower, it can be damaged, buried, or cause damage to your property.

3. Mark or Identify Permanent Obstacles

For any fixed items close to your driveway:

• AC units

• Cement steps

• Retaining walls

• Utility boxes

• Fence lines

Make sure they are visible and not hidden by debris, snow, or overgrown foliage. Operators need to clearly see these structures during nighttime operations.

4. Ensure Overhead & Side Clearance

Tractors require safe entry and exit to your driveway. Please:

• Maintain at least 12 feet of overhead clearance

• Trim low-hanging branches

• Cut back any shrubs or vegetation narrowing the entrance

This helps operators maneuver safely and reduces the risk of incidental contact.

5. Keep Garbage Bins Clear on Pickup Days

If garbage day overlaps with a snow event:

• Keep bins away from the driveway

• Leave at least 9 feet of clearance on each side

• Do not place bins at the end of the driveway

Bins can block service or become buried under snow if left in the plow path.

6. Shovel Walkways, Steps & Garage Lips Into the Driveway

Our tractors cannot enter within 2–3 feet of structures. To help us clear effectively:

• Shovel snow from porches, walkways, and garage lips into the driveway

• Avoid piling snow against walls or doors

• Keep your garage entrance clear of items and clutter

This allows the tractor and blower to pull the snow out and complete a clean finish.

7. Notify Us of Any Changes to Your Layout

If anything changes on your property, please let us know so we can update your operator notes:

• New vehicles

• Trailers or storage units

• New fencing or curbs

• Adjusted parking patterns

• Additions or renovations

• Landscaping changes

Accurate routing information ensures safer and more consistent service.

November 28, 2025

At Northern Snow, we offer two levels of residential snow service so customers can choose the option that best fits their routine: Standard and Premium.

Standard Service

Our Standard tier includes reliable driveway clearing during each snow event. Your home is placed on a scheduled route, and operators complete the route in sequence. This is a great option for customers who don’t require early-morning or priority service and comfortable with one pass after 7am. Standard homes are marked with Northern Blue pickets.

Premium Service

Premium customers receive priority. This includes an early first pass before 7:00 a.m. Premium homes are also marked with Northern Black pickets so our operators can identify them instantly during nighttime operations. For most accurate identification, this is input into Aurora so the operators and track through their tablets.

Why Two Options?

Snow in Sault Ste. Marie can be unpredictable, and having two service tiers helps us operate efficiently while giving customers flexibility. No matter your tier, you’re supported by our full operations team and technology systems.